Managing your National Support Center AI Platform Credits

Created by Ron Johnson, Modified on Tue, 31 Dec, 2024 at 4:09 PM by Ron Johnson

Certainly! Here’s a concise overview of our notification and billing system regarding credits:

You will receive an email notification from our team when you reach the limit for your allocated credits. At the beginning of your next billing cycle, you will be charged according to your current plan and any additional credits you purchased.

Credits do not roll over from one month to the next!

To clarify the credit system:

  • Credits are automatically reloaded every month.
  • Usage includes:
    • Phone Calls: 10 credits per minute
    • SMS: 8 credits per AI-generated text
    • Automation Steps: 0 credits per step
    • Phone Numbers: 500 credits per month
3 credits / AI message

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